Titan Technologies’ Compendia Now Available Through Carahsoft
Titan Technologies’ new partnership with Carahsoft enables government departments and agencies to quickly acquire its latest precision search solution, Compendia.
AlphaTec is a New Joint Venture Between Titan Technologies, LLC and Synertex, LLC
AlphaTec leverages the core offerings of Titan Technologies and Synertex to pursue small business contract opportunities in areas including digital business transformation, intelligence services, cyber security, and artificial intelligence (AI) / machine learning (ML).
Survey Comments Reveal the Foundation of Great Citizen Experiences
Here are five key skills that successful call center and help desk representatives use to consistently achieve first-call resolution.
Five Strategic Actions to Improve the Citizen Experience
How can government contact centers provide a satisfying citizen experience that meets increasingly challenging expectations?
Streamlining Complex Data Research
By using an artificial intelligence / machine learning (AI/ML) solution to generate metacognitive records, your organization can find critical value in your data faster and more precisely than if you were to rely on manual tagging or basic automated metadata generation.
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