by jtimbrell | Apr 28, 2022 | Press Release
Titan Technologies has been awarded an $80 million ceiling contract to support a mission critical program for the Defense Intelligence Agency (DIA). The work on this program will enhance the Department of Defense (DoD) and Intelligence Community (IC) Foundational Military Intelligence (FMI) mission applications by advancing and increasing the use of Big Data, data analysis, artificial intelligence (AI), machine learning (ML), advanced analytics, and cybersecurity.
by jtimbrell | Mar 4, 2022 | Press Release
Titan Technologies’ new partnership with Carahsoft enables government departments and agencies to quickly acquire its latest precision search solution, Compendia.
by jtimbrell | Feb 22, 2022 | Press Release
AlphaTec leverages the core offerings of Titan Technologies and Synertex to pursue small business contract opportunities in areas including digital business transformation, intelligence services, cyber security, and artificial intelligence (AI) / machine learning (ML).
by jtimbrell | Feb 7, 2022 | Article
Here are five key skills that successful call center and help desk representatives use to consistently achieve first-call resolution.
by jtimbrell | Aug 31, 2021 | Article
How can government contact centers provide a satisfying citizen experience that meets increasingly challenging expectations?
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