Something on the order of 80% of all of the data in a typical organization falls into the unstructured category, much of which is in the form of language. How do you unlock the value of that language data, so that you’re getting the right information to the right people to help them make faster, smarter, more consistent decisions?
Titan Technologies has been awarded an $80 million ceiling contract to support a mission critical program for the Defense Intelligence Agency (DIA). The work on this program will enhance the Department of Defense (DoD) and Intelligence Community (IC) Foundational Military Intelligence (FMI) mission applications by advancing and increasing the use of Big Data, data analysis, artificial intelligence (AI), machine learning (ML), advanced analytics, and cybersecurity.
Titan Technologies’ new partnership with Carahsoft enables government departments and agencies to quickly acquire its latest precision search solution, Compendia.
AlphaTec leverages the core offerings of Titan Technologies and Synertex to pursue small business contract opportunities in areas including digital business transformation, intelligence services, cyber security, and artificial intelligence (AI) / machine learning (ML).
Here are five key skills that successful call center and help desk representatives use to consistently achieve first-call resolution.