by jtimbrell | Mar 24, 2023 | Article
Since 1994, Titan Technologies has delivered program management, IT services, and telecom support to the Okaloosa County School District (OCSD) in Florida. As part of our community presence, we are proud to give back to OCSD by funding several events.
by jtimbrell | Feb 9, 2023 | Article
Titan Technologies’ Compendia Insight Engine delivers the benefits of AI/ML and NLP/NLU technology to researchers and analysts, who use it to reduce the cost and time required to find crucial information that can help construct valuable new knowledge.
by jtimbrell | Aug 26, 2022 | Article
In a podcast published by National Public Radio (NPR), one of our Data Collection Specialists shared her experience gathering information for the Bureau of Labor Statistics.
by jtimbrell | Jun 13, 2022 | Article
Something on the order of 80% of all of the data in a typical organization falls into the unstructured category, much of which is in the form of language. How do you unlock the value of that language data, so that you’re getting the right information to the right people to help them make faster, smarter, more consistent decisions?
by jtimbrell | Feb 7, 2022 | Article
Here are five key skills that successful call center and help desk representatives use to consistently achieve first-call resolution.
by jtimbrell | Aug 31, 2021 | Article
How can government contact centers provide a satisfying citizen experience that meets increasingly challenging expectations?